Quality Policy

ISS Implant Support Services Pty (Ltd) is a dedicated implant company offering products, support and services to the complete dental market within South Africa and Namibia.

We import implants and implant related products from leading companies and provide it to the South African / Namibian dental market.

We assist with training on our products and provide support to Dr’s/ Dental Labs and Hospitals.

It is the expressed policy of ISS to abide with international quality standards in:-

• The rendering of services and supplying of products which fully meet the requirements agreed upon both within and external to the company.
• Ensuring that the client’s needs and expectations are established and agreed upon prior to the provision of any services and / or work being performed and meeting the agreed upon needs.
• Maintaining statutory and regulatory requirements and in so doing enhancing the company’s image through commitment to these.
• Continually evaluating the quality system to prevent the supply of non-conforming products and / or services.
• Committing to satisfy the requirements of ISO 9001:2015 and to the continual improvement of the organizations overall performance and the Quality management system.
• Involving employees to enable the organization to use their skills and knowledge to achieve its objectives more effectively.
• Establishing target driven objectives, in so doing enhancing continual improvement and customer satisfaction.
• Reviewing this Policy as well as the targets and Objective during annual management reviews.